Privacy Policy
Lugani Herbs takes data privacy and security seriously and ensures compliance with relevant regulations. By using the platform, users agree to the terms of the Privacy Policy, Terms of Use, and Indian laws.
Information Collection
We collect the following information provided during registration or transactions:
- Email address
- Delivery address
- Name and Phone number
- Payment instrument details (excluding CVV)
Tracking & Cookies
We collect behavioral data, preferences, browser information, and IP addresses to understand demographics and user behavior. We use "cookies" to analyze web page flow, measure promotional effectiveness, and ensure trust and safety.
Usage of Information
Your personal information is used to:
- Provide requested services
- Facilitate order fulfillment and troubleshoot issues
- Detect and protect against error, fraud, and other criminal activity
- Market to you (with the ability to opt-out)
Third-Party Disclosures
With your consent, we may access SMS, contacts, location, and device information for KYC and eligibility checks. We are not responsible for the content or accuracy of linked third-party websites.